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Learnings

You can learn business.  My journey building M5 was all about accumulating knowledge to be a better entrepreneur, manager, and leader.  This blog is to help me keep some of the notes from that trip, and sharpen my thinking for the next one.

A Peeve, An Offer

10/5/2010

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A Peeve:  I might burn my local Lowe’s down to the ground.  Three months of not knowing when my new washer and dryer would show; calling, calling, transferring in loops, cajoling clerks to punch my name into the computer.   Finally, one day a couple of weeks ago, a truck pulls up in front of the house, then refuses to deliver, and finally just leaves these enormous boxes on the sidewalk.  Bad service ruins my day!  But it reminded me of what I’m trying NOT to do at work.


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